How to design your podcast listener journey with Desola Davis
Loyal listeners are the heart of any great podcast, so it’s worth asking ourselves, how can we find not just more listeners, but great listeners? And how do strangers on the internet become our biggest cheerleaders and ambassadors over time? I invited customer journey designer Desola Davis to help us understand how to nurture relationships with our listeners, build real relationships, and give our people exactly what they need at the right time.
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